Refund policy
Last updated: 10/01/2023
Thank you for shopping with HyperPlanar. Please read our no return policy carefully.
1. Damaged or Broken Items:
a. If the item you purchased arrives broken or damaged, we will gladly replace it. Please contact our store's support email at hyperplanar@gmail.com within 1-2 days of receiving the damaged item.
2. Incorrect Size for Apparel Orders:
a. We do not exchange any apparel orders for ordering the incorrect size. To avoid sizing issues, please double-check the measurements provided in our sizing guide before placing your order.
3. Final Sale Items:
a. All other purchased merchandise, including but not limited to prints, stickers, keychains, and pins, are considered final sale.
4. Contact Us:
a. If you have any questions or concerns about our no return policy, feel free to reach out to our customer support team at hyperplanar@gmail.com.
5. Exceptions:
a. Exceptions to this policy may be granted in special circumstances, and we reserve the right to assess each situation individually.
Thank you for choosing HyperPlanar. We appreciate your understanding and cooperation with our no return policy.
Thank you for shopping with HyperPlanar. Please read our no return policy carefully.
1. Damaged or Broken Items:
a. If the item you purchased arrives broken or damaged, we will gladly replace it. Please contact our store's support email at hyperplanar@gmail.com within 1-2 days of receiving the damaged item.
2. Incorrect Size for Apparel Orders:
a. We do not exchange any apparel orders for ordering the incorrect size. To avoid sizing issues, please double-check the measurements provided in our sizing guide before placing your order.
3. Final Sale Items:
a. All other purchased merchandise, including but not limited to prints, stickers, keychains, and pins, are considered final sale.
4. Contact Us:
a. If you have any questions or concerns about our no return policy, feel free to reach out to our customer support team at hyperplanar@gmail.com.
5. Exceptions:
a. Exceptions to this policy may be granted in special circumstances, and we reserve the right to assess each situation individually.
Thank you for choosing HyperPlanar. We appreciate your understanding and cooperation with our no return policy.